Self-service checkout is the natural progression of QSR and fast casual restaurants.
LOUISVILLE, KY (PRWEB)
May 08, 2017
Kioskmarketplace.com, the premier site for news and information about the kiosk and self-service industry, has published “The Tipping Point for Self-Service Kiosks in Restaurants.” The special report is sponsored by kiosk manufacturer Frank Mayer & Associates Inc. and can be downloaded here.
Self-order kiosks, where customers place and pay for their orders via a touchscreen as opposed to standing in line at the counter, have been making inroads into the restaurant industry for a few years, and some operators have taken the plunge. Still, widespread adoption has so far not occurred.
The pace of implementation appears to be picking up steam, however. Burger chain White Castle has been testing self-order kiosks at several of its restaurants for the past several years. More recently, Wendy’s has announced plans to have the devices in 1,000 locations by the end of 2017. And fast-food king McDonald’s says they are going to deploy kiosks in all their stores next year after testing in 500 restaurants.
These and other deployments could give the needed push for other restaurant chains to adopt the technology. This report looks at the current state of the self-order kiosk market, what’s helping to drive adoption and what obstacles still need to be overcome.
“Self-service checkout is the natural progression of QSR and fast casual restaurants,” said Ron Bower, SVP of retail technology with Frank Mayer & Associates Inc.
“Like other sectors of consumer retail, these restaurants are responding to the…