Information and questions to help you in your selection:
1) Does the contractor maintain a commercial place of business?
Seek a fence installer with experience and references. Be aware that many contractors pose as professionals, yet they work out of their homes or garages. This type of contractor may not be available to service your product once it is installed. Research your installer as closely as you research the product that is to be installed. Feel free to contact your local area Better Business Bureau to obtain a report on the potential fence installer, fence contractor or business.
2) Does the fence contractor install and service his fencing using his employees or does he subcontract out to others?
Choosing a fence contractor who utilizes his own employees is important because an employee is governed by the company who employees him. This type of working relationship is more beneficial due to the fact that most reputable fence companies will train all employees “in house” and have total control over all shipping dates, materials used and days and times in which jobs are scheduled. There is better communication in selecting a fence company that installs its own jobs. The fence installer you select should be able to give you a complete time table for your job. Fence contractors who “sub” out their work do not always have good control over the sub as the subcontractor schedules his own work at his convenience. Many times a sub will perform several jobs at one time. Depending on how they rank your job will depend on where you fall amongst their work schedule.
3) Does the contractor back up his work by a written guarantee?
It is the norm of the fence industry to provide a residential customer with a written one year labor warranty.
4) How long has the installer / company been in operation?
Find out if the installer has the experience needed in your specific product and make sure they specialize in fence installation. Be advised that a “jack of all trades” may not possess the proper knowledge needed to tackle the installation of certain types of fencing.
5) Is the potential fence installer licensed, bonded, and insured?
a. What is a license and why is it important that your installer possess one? A reputable installer, company, or contractor should always be licensed in the cities that he works in. A license acts as work permit. It means that he has filled out the proper paperwork and paid the cities fees in order to legally work in your city. It is just another step in dealing with a reputable person. The city screens its candidates and makes sure that they do not have previous violations.
b. What does it mean to be bonded and insured and why is this important to me? It is important to seek a professional that has the proper coverage and that has taken the time to be accredited in your city. Choosing a contractor who is licensed in your city means that they do not have any outstanding violations.
c. Does the individual you are considering…