Thousands of UK shoppers’ personal information was stolen in a cyberattack on the Debenhams Flowers, it has been revealed.
According to the Telegraph, the hackers were able to steal the names, billing addresses and financial information.
The online florist has been suspended while security experts to investigate the incident.
The retailer confirmed that 26,000 customers of Debenhams Flowers, which is run by supplier Ecomnova, have now had their personal data “accessed or stolen” due to the breach.
Economova runs four separate websites for Debanhams – its hampers, wine and personalised gift online stores.
A spokesperson for Debenhams Flowers said: “As soon as it became aware of the incident, Debenhams took immediate steps to protect customers.
“All affected customers have been contacted by Debenhams to inform them of the incident and to advise them on steps to take to reduce risk.”
Debenhams has confirmed that it has notified the Information Commissioner’s Office.
The high street retailer is now assisting authorities and online security experts to support Ecomnova following the incident.
Chief executive Sergio Bucher said: “We take the security of data very seriously and protecting our customers is a top priority for Debenhams.
“As soon as we were informed that there had been a cyber attack, we suspended the Debenhams Flowers website and commenced a full investigation.
“We are also supporting Ecomnova with its investigation.
“We are very sorry that customers have been affected by this incident and we are doing everything we can to provide advice to affected customers and reduce their risk.”
Debenhams.com was unaffected by the cyberattack.
The company is now working with Economova to reach out to the victims’ banks to block any fraudulent payments new card requests.
If you were a customer of Debenhams Flowers, and are now concerned about the stolen information becoming public, it’s worth checking the website haveibeenpwned.
Run by security researcher Troy Hunt – the free…